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  • How do I secure your services?
    In order to book our services for your day we do required a signed contract and a deposit.
  • What are your deposit requirements?
    In order to secure our services we require a 50% deposit of your quote. 25% of the initial 50% is refundable and the remainder is non-refundable.
  • What happens if my guest count increases/decreases?
    We do require all orders to be finalized no later than four weeks from your event date. In the event that your final order has decreased by 30% or more than your initial quoted amount the difference shall not be refunded however you can use that amount towards other product if available. In the event you need to increase we will try our best to accommodate however, within the four week finalized time frame we can not guarantee large product increases.
  • What if a last minute emergency comes up and we have to cancel our event?
    We understand the uncertainty of life, but we also must take in to account that we are a small business. For last minute cancelations we take them on a case by case basis and reserve the right not to refund any amount for any reason.
  • What if one of your items is broken at my event?
    When putting in your deposit we do require a credit card be on file. The day before your event a temporary $1,000 damage deposit hold will be placed on the card. After inventory has been expected and accounted for you will be charged for the full amount to replace an item and that amount will be charged to your credit card.
  • What form of payment do you take?
    All orders are required to have a credit card on file for the damage report. We prefer check or ACH payment however a credit card payment is also happily accepted.
  • How often do you add more product to your inventory?
    We are always looking to add unique luxury tabletop items to our inventory. We have a strong vetting process that we put all our product through to ensure they are quality product that we know our clients will love. Can't find the thing you are lookin for? Feel free to contact us and we would be happy to help you source your luxury tabletop goods.
  • I am looking to source an item that I can not find on your website can you help?
    Deo & Duke specializes in unique luxury tabletop curation & design. If there is not a product on our site that you are inspired by for your event let us know. We are happy to source specialty items. We also have relationships with manufacturers that allow us to create one-of-a-kind dinnerware for your event. Send us an email separately for all questions about hard to source items.
  • What product are you going to be stocking with soon?
    Next items we are excited about offering to our guests will include unique votives, table top lamps, specialty candles, and chargers.
  • Am I able to come see your product in person?
    We are a small business locally owned and operated as such we do not at this time have a brick & mortar storefront. That being said we would be happy to meet up with you over a cup a coffee where we can bring samples of the items you are interested in so you can see them in person. Our Treat!
  • Will you come to my event and set up the tables?
    At our core we love great design and understand that if you love great design you do not want to order something online and then not have it look perfect on your big day. We offer a day of tabletop styling service. We work hand in hand with other vendors such as catering, bar, and floral, to help your event look perfectly designed with our product. Inquire about our day-of styling services by reaching out.
  • Why do you not provide my tabletop design options until after I sign a contract?
    Deo & Duke is a full service rental and design company. Our product is not only unique but we work with our clients to help curate the perfect table. Taking in to account the function of the tabletop goods with the rest of their event. This service is a part of our entire experience and as such we do not provide any designs prior to a contract being signed.
  • Do you only design for weddings?
    No! We specialize in all unique events. From weddings, corporate events, baby showers, intimate dinner parties and everything in between.
  • Do you allow pickup?
    For orders under sets of 25 we allow for coordinated pickup at our storage facility. For all other orders delivery is required.
  • Where do you deliver?
    Our standard delivery area is King County, Snohomish County, and Pierce County. For an additional delivery fee, accommodations can be made to for deliveries outside of King, Snohomish, Pierce Counties.
  • Do you charge for delivery in Seattle
    For orders over $1,500 we chose to forgo any delivery fee within Seattle City limits.
  • What is your delivery fee?
    Deliveries outside of Seattle but within King, Pierce, and Snohomish County incur a $300 delivery fees. Deliveries outside of our standard delivery range will incur an additional delivery fee which will be subject to determination based on location and travel expenses.
  • How do you delivery the product?
    We deliver all the product in trays and cartons that will allow for ease of transportation, cleaning, and storage. The product will come wrapped in plastic for safety and labeled for ease of use.
  • Can you deliver to my house and I can transport it to my event venue?
    Due to the durability of our product we ask that all deliveries be made at the final venue only. Some of our unique luxury products can be fragile and require specialty transportation.
  • How do I clean my dinnerware before pickup?
    We deep clean and sanitize all dishware prior to, and after all rentals. We ask that client simply scrape all food debris and empty all glassware of liquids before storing them back in to their labeled crates. We do ask that flatware be sorted in to their designated labeled crates. This allows us to easily go through your return inventory?

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duke design  is niche luxury tabletop curation & design company located in Seattle, Washington.

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